The consumer financial protection bureau and the quest for consumer comprehension

LE Willis - RSF: The Russell Sage Foundation Journal of the …, 2017 - rsfjournal.org
To ensure that consumers understand financial products'“costs, benefits, and risks,” the
Consumer Financial Protection Bureau has been redesigning mandated disclosures …

Designing Disclosures to Inform Consumer Financial Decisionmaking: Lessons Learned from Consumer Testing.

JM Hogarth, EA Merry - Federal Reserve Bulletin, 2011 - search.ebscohost.com
The article discusses the results of the consumer testing projects of the US Federal Reserve
Board which aim at evaluating the ability of disclosures to improve consumer understanding …

Designing Evidence‐Based Disclosures: A Case Study of Financial Privacy Notices

L Garrison, M Hastak, JM Hogarth… - Journal of Consumer …, 2012 - Wiley Online Library
Disclosure is a key component of consumer protection policy. By informing consumers about
a product or service, disclosures can help consumers understand product features and shop …

Policy watch: Research priorities on disclosure at the Consumer Financial Protection Bureau

H Johnson, J Leary - Journal of Public Policy & Marketing, 2017 - journals.sagepub.com
The Consumer Financial Protection Bureau (CFPB) has authority over several consumer
financial protection laws that include mandatory disclosures to provide consumers with the …

A scarcity of attention

MD Hilchey, JET Taylor, D Soman… - The behaviorally …, 2021 - degruyter.com
Mandated disclosure is a common policy tool that requires firms to provide information about
their goods and services to help prospective consumers make better choices. If implemented …

Policy Watch: The Consumer Financial Protection Bureau's Consumer Research: Mission Accomplished?

R Horn - Journal of Public Policy & Marketing, 2017 - journals.sagepub.com
This article introduces readers to the Consumer Financial Protection Bureau (CFPB), a
federal agency created under the Dodd–Frank Act to protect consumers of financial services …

What you think you know: The effects of prior financial education and readability on financial disclosure processing

T Lee, TW Yun, E Haley - Journal of Behavioral Finance, 2017 - Taylor & Francis
Disclosures in advertising and other forms of marketing communication have been
examined as a means to help consumers understand complex financial information and …

Short and sweet or just short? The readability of product disclosure statements

A Gilbert, A Scott - 2017 - openrepository.aut.ac.nz
Given the importance of information in making informed financial decisions, it is vital that
investors are able to understand the information provided to them. With this in mind, in 2013 …

Comprehension of products and messages

CL Cummings - Consumer perception of product risks and benefits, 2017 - Springer
This chapter describes how consumer products are vital to consumer-derived attitudes, risk
and benefit judgments, and intentions to engage or avoid a product or service. Although …

[HTML][HTML] Whispering sweet nothings: a review of verbal behaviors that undermine the effectiveness of government-mandated home-loan disclosures

JM Choplin, DP Stark - Cognitive Research: Principles and Implications, 2019 - Springer
Home loans are the largest financial transaction consumers typically enter and the
consequences from entering overpriced or unaffordable home loans can devastate …